If your team is still using free email addresses like Gmail, Hotmail, or Yahoo to communicate with clients, you are sending the wrong signal. A professional business email address (one that uses your own company domain) is not just about appearance. It signals credibility, builds trust, and gives you control over your communications in a way that free email services never can.
In this guide, we’ll explain what makes a good email service provider for Singapore businesses. And why HostSG’s approach, bundling unlimited professional email accounts into every hosting plan offers better value than paying separately for standalone email platforms.
What Is an Email Service Provider for Business?
An email service provider for business is a service that hosts and manages the mail servers your company’s email is delivered through. When you sign up with a business email service provider, you get professional email addresses that use your own domain name. For example, john@yourcompany.com, rather than a generic free address tied to someone else’s brand.
This gives you several key advantages:
- Your email address reinforces your brand with every message you send
- You have full control over your email accounts and data
- You get access to features that free email services don’t offer: spam protection, autoresponders, unlimited accounts, and more
- Your inbox belongs to your business, not a third-party consumer platform
For any business that communicates regularly with clients, partners, or suppliers, a professional email service provider is no longer a luxury. In fact, it is an essential investment today.
Why Your Singapore Business Needs Professional Email Hosting
In Singapore’s competitive business environment, first impressions matter. An email address like sales@yourcompany.com.sg conveys professionalism and legitimacy. An address like yourcompany123 @gmail.com does not.
Beyond appearances, a dedicated email hosting provider gives you tools that free email services simply do not offer: custom spam filtering, guaranteed uptime, POP3/IMAP access across all devices, autoresponders, and critically an inbox that belongs to your business, not a third-party consumer platform.
When you rely on free email, you are also at the mercy of that provider’s terms of service, data retention policies, and uptime. If Gmail or Yahoo decides to change their policies, suspend your account, or experience downtime, you have no recourse. With a business email provider like HostSG, you have direct support, data backups, and full control.
How HostSG Includes Business Email in Every Hosting Plan
Unlike many providers that charge separately for email hosting, HostSG includes unlimited business email accounts as part of every Starter Hosting and Business Cloud plan. This means you don’t need to pay for a standalone email service on top of your website hosting. Everything is bundled together under one plan.
Whether you are a small business just getting started with a basic website, or a growing company that needs more resources and scalability, your email hosting is already included. You can create as many email addresses as your team needs (sales@, support@, accounts@, or individual staff addresses) all under your own company domain.
This approach makes professional email accessible and affordable for Singapore SMEs, without the complexity or cost of managing multiple providers.
Which Plan Is Right for You?
Starter Hosting: Perfect for small businesses and startups with light email and website needs. Includes unlimited email accounts, spam protection, webmail access, and 24/7 support.
Business Cloud: Designed for growing businesses with higher traffic or resource requirements. Includes all the same email features as Starter Hosting, plus more server resources and scalability.
What’s Included with HostSG’s Business Email Hosting
All HostSG hosting plans, whether Starter or Business Cloud, include the following professional email features as standard:
- Unlimited Business Email Accounts: Create as many email addresses as your team needs, all under your own company domain. No per-seat fees, no account limits.
- Singapore-Based Servers : All HostSG email is hosted on servers physically located in Singapore, with direct connectivity to major ISPs across Asia. This means faster email delivery, lower latency, and better reliability for your team and your clients in the region.
- Spam & Virus Protection : Every email account includes built-in spam filtering and virus scanning. Malicious emails are blocked before they reach your inbox, keeping your business communications clean and your data safe.
- POP3 / IMAP Access: Any Device, Any Client: Access your business email from any device (desktop, laptop, phone, or tablet) using any email client you prefer, including Outlook, Apple Mail, or Thunderbird. Full POP3 and IMAP support is included as standard.
- Webmail Access :No software installation needed. Log in to your business email directly from any browser using our web-based email interface. Ideal for teams that travel or work across multiple devices.
- Autoresponders : Set up automatic replies for out-of-office messages, enquiry acknowledgements, and more. All of this can be managed through your control panel.
- Daily Backups : Your email data is backed up daily, with a 7-day retention period. If your email data was present on the server at the time of the backup, you can request restoration through our support team.
Please note: If an email is deleted shortly after it arrives (before the daily backup runs), or if you have downloaded your emails to your local computer via POP3 and they are no longer stored on the server, restoration will not be possible. We recommend using IMAP if you want your emails to remain stored on the server for backup purposes.
24/7 Ticket Support + Local Phone Support
Our support ticketing system is monitored 24 hours a day, 7 days a week, 365 days a year. During office hours, you can also reach our Singapore-based team directly by phone at +65 6305 9999 for immediate assistance.
Why Singapore Businesses Choose HostSG
- In Operation Since 1997
HostSG is one of Singapore’s longest-established hosting providers. With nearly three decades of local experience, we understand the needs of Singapore businesses — from sole proprietors to growing SMEs — and have built our services around them.
- Trusted by 280,000+ Users Worldwide
Our track record speaks for itself. Tens of thousands of businesses rely on HostSG’s email and hosting infrastructure every single day. When uptime and deliverability matter for your business, experience counts.
- 100% Singapore Infrastructure
Unlike providers that route your data through overseas servers, all HostSG email and hosting services are based in Singapore. This means faster access for your team, lower latency for your clients receiving email, and the peace of mind that comes with data held within Singapore’s stable, well-connected infrastructure.
- One Provider, Everything You Need
With HostSG, your website hosting and email hosting are managed by the same team, under the same plan. One support contact, one invoice, one relationship — no juggling multiple providers for different parts of your online presence.
Frequently Asked Questions around Business Email Hosting in Singapore
Q: What is the difference between a free email address and business email hosting?
A: Free email services like Gmail or Yahoo give you an address tied to their brand (e.g. yourname@gmail.com). They are fine for personal use, but they signal to clients and partners that your business has not invested in its own infrastructure, which can undermine credibility. Business email hosting gives you an address at your own domain, dedicated spam and virus protection, professional-grade uptime guarantees, data backups, and local support. You also have full control over your accounts and data, which is not always the case with free providers.
Q: Does HostSG charge separately for email hosting?
A: No. All HostSG hosting plans, whether Starter Hosting or Business Cloud, include unlimited business email accounts as part of the package. You don’t pay separately for email as it’s already included in your hosting plan.
Q: How many email accounts can I create?
A: Unlimited. You can create as many email addresses as your team needs. Sales@, support@, accounts@, and individual staff addresses all under your company domain, with no additional per-account charges.
Q: Can I access my business email on my phone and desktop at the same time?
A: Yes. HostSG’s email hosting supports both POP3 and IMAP protocols, which means you can access your email from multiple devices simultaneously (your desktop, laptop, phone, and tablet) using any email client you prefer. You can also access your inbox directly from any browser using our webmail interface.
Q: Are HostSG’s email servers based in Singapore?
A: Yes. All HostSG email servers are physically located in Singapore. This means faster email delivery and lower latency for your team and your local clients, compared to providers that host your data on overseas servers.
Q: What happens if I need help with my email? Is support available?
A: HostSG’s support ticketing system is monitored 24 hours a day, 7 days a week, 365 days a year. You can raise a ticket at any time and our team will respond promptly. During Singapore business hours, you can also call us directly at +65 6305 9999 for faster assistance.
Q: Can I migrate my existing email to HostSG?
A: Yes. If you are currently using another email provider, whether that is Microsoft 365, Google Workspace, or another local host, our team can assist with migrating your existing email data to HostSG. Contact us before you sign up and we will advise on the best migration approach for your situation.
Ready to Get Professional Business Email in Singapore?
If your business is ready to move beyond free email and establish a professional online presence, HostSG’s hosting plans give you everything you need: business email, website hosting, and local support all in one affordable package.
Whether you are just starting out with Starter Hosting or need the scalability of Business Cloud, your professional email is already included. No extra fees, no separate providers to manage, just reliable, Singapore-based email hosting backed by nearly three decades of experience.
➜ Contact Support: +65 6305 9999
