Pre Sales FAQ
Will HostSG help me to transfer my domains? Will I see any downtime if I get my domain transferred? What if I want to buy a site but don't want to transfer my domain? Is there any charges for transferring my domain? How long does it takes to setup my account? Do you have a demo account which I can try first before making up my mind? I wish to try out one of your lighter packages first. Is it possible for me to upgrade / downgrade later on? What are the charges involved? Does HostSG provide web design services? I don't need those email accounts, can i convert the email space to web space instead? Do HostSG provide any phone support? Can I upgrade my hosting plan anytime? What sort of payment do HostSG accept? Billing and Payment FAQ
Do you offer prepayment discounts? What are the billing increments? What methods of payment can I arrange with HostSG? How do I change billing frequency and method of payment? How do I update account and payment information? What is your renewal procedure? Who will bill me for my domain name registration? What is your Refund Policy for Renewals?
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